rmooney

Rob Mooney

About Rob Mooney

Rob is a business analyst and technology consultant that specializes in adapting common business processes with the newest CRM technology like Microsoft Flow and PowerApps. He holds multiple Microsoft certifications, including Dynamics Functional Consultant for Sales and Field Service, Excel Expert, and database development.

Dynamics 365 for Field Service: Offer Your Customers a Harmonious Service Experience

Microsoft Dynamics 365 for Field Service is transforming the way in which organizations manage their representatives in the field and, more importantly, offer customers a harmonious service experience from the initial inquiry to service completion. The innovative end-to-end technology of Field Service allows companies to do more with less staff, maintain a competitive advantage, and cut costs of mobile servitization. Field Service builds on the already powerful platform of Dynamics for Customer Engagement (CE) by introducing a comprehensive service solution comprised of new entities, dashboards, workflow automation, scheduling algorithms, and even a companion mobile application [...]

By | 2019-09-13T14:06:03+00:00 September 13th, 2019|Uncategorized|0 Comments